We would be happy to advise you personally on any questions you may have about our products or other concerns. For personal advice, you can contact us by email and we will get back to you by email or, if desired, by telephone.
We would be happy to advise you personally on the perfect fit of your new collar or harness in order to clear up any uncertainties in advance and avoid returns. Simply send us an email to info@pawsome-shop.at .
Please also take a look at our measuring instructions , where you will find detailed information about measuring.
First of all : All of our materials are suitable for everyday use in all situations, as we attach great importance to our products being extremely durable and easy to care for .
Which material is best suited for your everyday life and your adventures depends, among other things, on whether you are more likely to be out and about in the city or in the forest, your dog likes to swim, pulls strongly on the leash, is still a puppy, etc big he is, etc.
Please send us an email to clarify your questions about our materials or to arrange a telephone consultation .
We are always happy to get to know our customers in person. However, we are a very small team and would like to take enough time for on-site consultations. Unfortunately, sometimes there is not enough capacity for this.
However, you are welcome to write us an email and specify a desired appointment (weekdays between 9:00 a.m. and 5:00 p.m.), then we will get back to you immediately to see whether we can welcome you and advise you on that date.
As a manufacturer of dog accessories in Vienna, we can of course also implement custom-made products. Please contact us in advance to ensure that we can realize your wishes.
Do you have questions about our products or would you like advice?
